Reference

ojol77 Legal: What Your Account Terms Cover

Clear terms for account access, DANA and QRIS handling, cookies, and contact requests give you a practical Legal path before you open an account.

Account termsWallet recordsData requestsLocal-law access
ojol77 ojol77 Legal: What Your Account Terms Cover
CONTACT ROUTES

Get Legal Help Before Phone Verification

A clear contact path matters when a Legal question blocks your account step.

Account access If phone verification or a Legal access rule stops your entry, use the account…
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, choose the cashier-status…
Policy request To ask for a Legal clarification or request a correction to account data, use…
DATA PRACTICE

See How Legal Requests Reach Our Team

Legal handling works best when each request has a clear owner and a usable record.

Data handling

We use account details to operate access checks, connect your phone verification, and respond to Legal requests.

Cookie choices

Cookies can support account continuity and remember selected settings on your browser.

Account security

Your phone verification is an account checkpoint, not a request for us to receive your secret code.

Record retention

We retain account and transaction records for operational, dispute, and Legal handling needs.

Who to contact

The policy contact route in your account area is the correct place for data access, correction, deletion, or wording questions.

Change requests

When you request a data correction, identify the field and the replacement value.

Your Legal Questions, Answered Before Access

These Legal answers cover the account decisions you may want settled before opening an ojol77 account. We focus on access wording, Indonesian wallet records, browser data, and the route for requesting help or changes. Where a rule depends on your location, the applicable wording is where local law permits.

It covers account access, phone verification, wallet and bank-transfer records, cookies, data requests, retention, and contact routes. Read it before opening an account so you know which terms apply to your access.

Access depends on local law and your location. We show the applicable account path where local law permits, and you should confirm that using the service is allowed for you before completing phone verification.

Phone verification links the account to the number you submit and helps us handle access requests securely. We do not need your one-time code after the check, so keep that code private.

DANA and QRIS references can be connected to your account record when a transaction needs checking. We use the payment reference for reconciliation and never need your wallet password or secret code.

Yes. Use the policy contact route in your account area, name the data request clearly, and provide your account reference. We may complete a phone-linked check before releasing or changing account details.

Cookies may keep browser settings and account continuity available during a session. You can inspect or adjust cookie controls through your browser before accessing the account and read the related Legal wording.

Use the policy contact route shown inside your account area and include the relevant clause, transaction reference, or access message. Do not send a password, wallet PIN, or phone verification code.